As usual AV or Security tools causing, revisit on the Exclusions (In My case Trend, Tanium)Īm still not seeing a way out on this issue. from the logs saw, user tried multiple clicks on the SF side causing the first and subsequent launches to fail finally the last click succeeded - extend multiple click timeout using Ģ. could be due to user trying to do multiple clicks on the receiver for web SF Application/Desktop shortcuts, causing one of the earlier launched session to fail and goes in to disconnect/Ghost session. support came up with few findings on this issue.ġ. I am still seeing ghost disconnected sessionsĪfter spending a lot of time in collecting memory dump and cdf montior traces.
#Ghost browser multiple user windows
I have applied the fix suggested in ( - After Installing VDA 7.15 on Windows 2016, Unable to Reconnect to Existing Session or Start a New Session ) CTX KB in the OS layerbut it didnt fix the issue. Users getting disconnected while working in the published applications Click on any process that isn’t useful for you and.
Press Shift + Esc to open the task manager. For that: Open Chrome and launch a new tab. After Installing VDA 7.15 on Windows 2016, Unable to Reconnect to Existing Session or Start a New Session Furthermore, you can eliminate the extra processes to conserve resources, this can be done using the built-in task manager that comes with the browser. I am correlating to KBs for the issue, which I am yet to try. So far, I am manually killing the process LogonUI to fix the issue. From the scenario, so far, when a user tries to login for some reason session is broken, after certain timeout, studio marks the session as disconnected, but controller thinks, session is still in logon phase, probably thats the reason -LogonInProgress parameter is still set to "True".
Tried killing the LogonUI process for the user session (Windows Logon User Interface Host), and session gracefully logoff. When I login to HSD to check the running process for the user session, i can see only very few process (Runtime process,User mode font drive host, citrix graphics, windows logon Application and Windows Logon User Interface Host). if I check the session state by command line using get-brokersession cmdlet.I can see -LogonInProgress parameter is set to "True" for all the affected sessions., whereas for the other disconnected sessions -LogonInProgress parameter is set to "False".īut I am seeing similar event id of 10 and 12 with event source as "RPM". In my case, all the affected sessions are showing as disconnected in studio with "Current user" as Blank.
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